Frequently asked questions

CAN I MAKE A PURCHASE IF I AM BELOW 18 YEARS OLD?


No. Although we do not sell alcohol directly, our beverages do contain alcohol and minors should not be consuming any beverages that contains alcohol.




CAN I REQUEST FOR A CUSTOMISED BOTTLED COCKTAIL?


Yes. For customised bottled cocktails, kindly reach out to us @ +65 8820 4459. Alternatively, you can email info@elitebarsolutions.com. However, do note we will require varying MOQs for customised bottled cocktails.




WHAT ARE THE PAYMENT METHODS AVAILABLE?


-We accept credit/debit cards for online payments.
-Alternatively, we accept & prefer Bank Transfer/Paynow/Paylah!




CAN I CANCEL MY ORDER AND REQUEST FOR FULL REFUND AFTER PLACING AN ORDER?


Unfortunately, we do not accept any cancellations and refunds as we prepare each order right after receiving it. It is to ensure that you will receive fresh products with longer shelf lives.




WHAT IF I RECEIVE A DEFECTED BOTTLED COCKTAIL?


That should not be happening but in the unlikely scenario that happens, do reach out to us @ +65 8820 4459. Alternatively, you can email info@elitebarsolutions.com. We guarantee that you will get a satisfactory service recovery.




DOES GUDSHT SHIP INTERNATIONALLY?


Unfortunately, we only take orders and delivery in Singapore at the moment.
We look forward to extending our products out of Singapore in the near future as well.




CAN I REQUEST MULTIPLE LOCATIONS FOR DELIVERY?


Yes you can subject to delivery surcharges. However, please do contact us @ +65 8820 4459 to inform us instead.




HOW LONG WILL IT TAKE TO GET MY ORDERS?


On order confirmation, our friendly neighbourhood client services coordinator will reach out to you to arrange a delivery for a suitable time within as short a timeframe as possible. Our delivery slots per day are limited and it would be on a first come first serve basis. Thank you for your kind understanding.




HOW MANY SERVES DOES EACH BOTTLE FORMAT SERVE?


The 300ml serves about 2-3 serves over ice in a rock glass while the 600ml serves about 4-5 serves over ice as well in a rock glass. This is however subjective and on assumption that the pour is a regular standard pour for consumers.





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